Trade Counter Supervisor

Reporting to: Warehouse Manager

Location: Hickey & Company Ltd, Parkgate House, Parkgate Street, Dublin 8.


  • The ideal candidate will have:
  • At least 3 years’ experience working on a busy trade counter.
  • Have excellent communication skills and be fully computer literate.
  • Well presented with an excellent telephone manner.
  • Experience of textiles and haberdashery.

Daily duties include:

  • Serving trade customers in person and over the phone.
  • Picking wholesale orders for dispatch.
  • Regularly communicate with the Wholesale Sales Rep and Accounts Department in order to effectively manage trade accounts.
  • Processing daily sales & returns, and manage end of day procedures accurately.
  • Liaise with department Buyers regarding stock issues.
  • Other ad hoc duties as required.

This is a full-time position, Monday to Friday, 9.00am – 5.30pm, and occasional over-time will be required.

Interested applicants should send their CV to


Part-Time Supervisor (21 hours)

Location: Hickeys Fabrics, Savoy Shopping Centre, Cork


Applicants will ideally have at least 3 years’ experience in a busy retail environment including:

  • A strong track record in retail selling.
  • Love of crafting, dressmaking, soft furnishing and interior design
  • Great communication and interpersonal skills
  • Excellent  administrative and organisational skills
  • Strong commercial awareness with a Customer Service approach.
  • Merchandising
  • People management
  • Other ad hoc duties as required.


  • Staff Management  - assisting the Store Manager with managing all staff issues including staff training and the rota.
  • Administration – assisting the Store Manager in the management of all cash including till lifts, banking, floats, invoice certification, collation and presentation of records for Head Office.
  • Customer Service – monitoring and improving service standards, complaint management, till procedures, telephone answering.
  • Store Management – monitoring the overall store to ensure high standards of signage, general housekeeping and hygiene, health & safety, security and store maintenance.
  • Merchandise – supporting stock ordering, stock levels, stock merchandising, product displays to ensure that Company Policy is maintained.

Applicants must be available to work weekends, evenings & bank holidays as required.

Please send an up to date CV to