Free delivery over €50. Free Click & Collect and Click & Reserve.

Direct Order Items

If an item you have chosen to purchase is marked with a ‘Direct Order Item’ sticker, this means that this product is ordered directly from a supplier and sent to you.

It’s important that you know this for a number of reasons:

  • Refunds or exchanges are not available for Direct Order products, and our normal refund policy does not apply to them. This does not affect your statutory rights.
  • Direct Delivery items may take up to 7 working days to be dispatched from the time of order.

This policy is in place as we do not hold stock of these items. They are individually ordered directly from a supplier to fulfil each order.